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Customer FAQs / Troubleshooting

Here you'll find our most frequently asked questions specific to the end users of our appliances.

General Product
I have misplaced the instructions for my appliance. How do I obtain another copy?
Where is the most suitable location to install a Bosch water heater?
Is a state based form of Compliance Certificate required for all installations of a Bosch water heater?
Must a plumber install a Bosch hot water heater?
Are Bosch hot water units suitable for all water conditions?
The water heater temperatures and flow fluctuate, what does this mean?
Are Bosch water heaters solar compatible?
Can Bosch advise if an internal or external water heater would best suit my location?
Where can I purchase Bosch hot water heaters?
My hot water unit is not operating satisfactorily. What should I do?